NTSB Factual Report

According to the operator, the multi-passenger, partition-basket balloon was used for sightseeing flights in central Florida. The passengers were given a briefing card and briefed at the operator's facility, prior to being bused out to the launch site where a more detailed briefing was provided by the pilot of each balloon. The items briefed included the location of hand-holds and proper stance at touchdown. At the completion of its flight, the accident balloon touched down at 4 miles per hour. An adult passenger then fell into her child, breaking the child's wrist.

NTSB Probable Cause

The balloon passenger's failure to maintain her grip during landing, which resulted in a fall and injury to another passenger.