| Crash location | 40.773056°N, 73.870278°W | 
| Nearest city | New York, NY 40.714269°N, 74.005973°W 8.2 miles away | 
| Tail number | N414ZW | 
|---|---|
| Accident date | 04 Oct 2010 | 
| Aircraft type | Bombardier Inc CL-600-2B19 | 
| Additional details: | None | 
According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall.
The passenger's loss of balance while deplaning.